WORK WITH US

programme coordinator: Queer Health Survey

Job Description and Application Information

Salary:
£38,720 (pro rata)– this is a 0.5 FTE post (i.e. 17.5 hours a week) 12-month post 

Annual leave:
33 days annually - including bank holidays (pro rata)

Pension contribution:
3% employer contribution

about the PROGRAMME

Queer Health Survey (QHS) is a collaborative programme of research between the SHARE Collaborative at Queen Mary University and London-based community interest company The Love Tank. QHS seeks to:

i/ develop and conduct a UK wide survey of the needs and experiences of queer communities;

ii/ develop a learning tool for use in future programme work that answers important questions pertaining to survey design for queer health.

In the first phase of QHS, The Love Tank will recruit community members across the UK to seven collaborator groups. The groups, comprised of communities typically considered underserved by health surveys or services, will inform content, design, dissemination and analysis of the survey. Further, The Love Tank will engage with community organisations to engage with the completed, co-designed draft survey, and to assist with recruitment to collaborator groups and the survey itself. The programme coordinator will be responsible for coordinating the above activity.

Post-survey, a learning tool will be developed, which disseminates key and steering advice to inform and guide future survey design and development. The programme coordinator will develop this guide alongside other programme collaborators and contribute to further outputs, including grey literature reports and peer-reviewed journal outputs.

The Love Tank is seeking to recruit an organised and motivated programme coordinator, with knowledge and experience of theories and practice of community-based research, a critical understanding of the utility of surveys and their position alongside other (social) research, and experience of writing research outputs, including to a lay audience.

Applicants should demonstrate excellent communication skills, and the ability to coordinate diverse community members in group-work settings, alongside experience of multi-agency partnership working. As a lived/living experience organisation, The Love Tank is ideally seeking to recruit an individual who has lived/living experience as a queer identifying person. 

The Love Tank is based in London, but it is not essential for applications to be London based. Successful applicants will need to attend weekly team meetings (online or offline), and regular in-person meetings in London.

The Love Tank’s office is based in East London. Each floor of the office building has step-free access and includes gender-neutral bathrooms and accessible toilets. Further information about accessibility is available on request. Bicycle storage and showers are available in the office space.

  • What you’ll do: 

    • Co-design the final QHS programme, alongside the research team at SHARE and colleagues at The Love Tank 

    • Contribute to ethics application for the QHS programme alongside partners at SHARE

    • Identify and engage with relevant community partners and manage the on-going relationship and interaction with those partners

    • With those community partners, identify potential community members to join collaborator groups

    • Recruit to, support and engage with collaborator groups to inform and develop draft survey design

    • Organise consultation with community partners on the draft survey, incorporating consultation feedback as necessary 

    • Work with community partners and collaborator groups on survey dissemination and recruitment 

    • Work with research partners at SHARE and colleagues from The Love Tank to analyse the health survey and to contribute to written survey outputs, including the final learning tool

    • Work across The Love Tank team to ensure a whole-team engagement in QHS as relevant, appropriate and necessary

  • The skills and experience you’ll need: 

    • Understanding of theories, principles and practice of community-based research

    • Critical understanding of the utility of surveys and their position and function alongside other (social) research

    • Ability to produce written research outputs for a range of audiences (including community focused and peer-reviewed outputs)

    • Experience of multi-agency organising and coordinating across diverse organisations and communities

    • Experience of managing community co-production activity in supportive, caring and learning environments

    • Excellent organisational skills, including managing different sets of people and tasks in parallel

    • Excellent communication skills that facilitate partnership building, consensus, collaboration and collective learning

    • Knowledge of issues impacting on the health and well-being of contemporary queer communities, including intersections across different communities

  • The annual salary for this 0.5 FTE post is £38,720 (pro rata). We pay 3% employer pension contributions, provide monthly staff support grants towards well-being (e.g. therapy), and 25 days of paid leave per year (pro rata), plus statutory bank holidays. Travel remuneration is provided between work sites. This is a 12-month post.

  • To apply for this post, send a CV (please do NOT include a photograph on your CV) along with a two-page cover letter demonstrating how you meet the skills and experience needed for this post. 

    Applicants will need to have the right to work in the UK.

    Please email the CV and cover letter to research@thelovetank.info by midday 9th July 2025. Applications received after this time will not be accepted. 

    Please visit thelovetank.info/vacancies to understand the processes The Love Tank follows during recruitment of paid posts.

  • We recognise that applying for posts can be time consuming and stressful – we want to do our best to keep these to a minimum. You are taking time to apply, and we want to ensure that we’re as clear as possible about the time scales for shortlisting, interviews, and follow-up.

    We will read all applications and aim to shortlist within 48 hours of the deadline.

    If you have not been shortlisted, we will contact you by email and let you know. If there is a delay in shortlisting, beyond 48 hours, we will also let you know.

    If you have been shortlisted, we will contact you by email and provide you with a time for a short online interview (likely to be the afternoon of 17th July). If there is a delay in shortlisting, beyond 48 hours, we will also let you know. 

    During the interview, you will be asked to respond to a number of questions, which you will have received ahead of time (at least 48 hours before the interview). You may also be asked some follow-up questions. We may also ask you to submit a sample or samples of your writing. 

    Following interview, if you are not appointed for the post we will contact you – either by email or phone – to let you know. We aim to do this within 24 hours of the interview taking place. We will be able to provide short feedback on why you were not appointed, if this is helpful to you.

    In some circumstances we may ask shortlisted candidates to undertake a further interview and/or to undertake a further interview task.

    If we would like to take you through to the next stage we will contact you – either by email or phone – to let you know. We aim to do this within 24 hours of the interview taking place. We will ask you to provide two current references for us to contact, and will only be able to offer a contract of employment once those references have been received. A recent DBS certificate will also be required.

    If you are not successful for this post, we will delete your CV and application within 6 months of application. Your information (including your email) will not be kept or stored on any of our systems after this time.